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About replacement of product

1.6
MIVI - About replacement of product
MIVI - About replacement of product
MIVI - About replacement of product
MIVI - About replacement of product
MIVI - About replacement of product
MIVI - About replacement of product
I have given my product on 28th may,2022 and today date is 25 June, 2022 and till now I have not got my product. My ticket ID is 153****

User's recommendation: Don't buy it, if this type of service will be given in future.

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#3703852 Review #3703852 is a subjective opinion of poster.
Location
Samastipur, Bihar
Pros
  • Good range of products
  • Affordable product
Cons
  • Slow process
  • Bad customer support
Loss
$600
Preferred solution
Deliver product or service ordered
New Reviewer

My earphones not working

1.0
Very bad product in mivi I ordered mivi DuoPods F30 wireless earphone but 7 month ke bad problem earphones in not changing and no sound.
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#3735894 Review #3735894 is a subjective opinion of poster.
Location
Pune, Maharashtra
Loss
$999
Preferred solution
Let the company propose a solution

Mivi has the worst customer support care service

1.0
It has been around 10 days of my first email to them about my complaint but still haven't got my product replace or changed . All they do is reply to mail and ask the same question about what the issue and address of your etc again and again to waste time. I have realised now that they are not going to replace my product .they will keep doing the same thing until warranty get expired

User's recommendation: Don't *** buy any product from mivi ever.

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#3735781 Review #3735781 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
New Reviewer

I have order mivi duo pods A25 noise occers when we call some one and listening music

1.0
I have order mivi duo pods A25 noise occers when we call some one and listening music
I have tried last 5 days to connect with mivi customer care but no response received yet my earpods have noise while we call some one or listening music I have ordered my product on 25 June But not working properly So please help me as soon as possible My order number is 120805*_***977*_*******

User's recommendation: Product is good but customer service is worst.

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#3735745 Review #3735745 is a subjective opinion of poster.
Location
Jalandhar, Punjab Province
Preferred solution
I have ordered my product on 25 June my ear pod not working properly noise while calling and listening music but still my problem is pending

Ear buds not working

Dear team, This is to inform you that I am using mivi earbuds from last few months now i started to face issue while charging.It smells like battery got damaged. Please help me with this. PFA of bill Please send me address your company you are company not support customer and quickly ask me answers
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#3734125 Review #3734125 is a subjective opinion of poster.
Location
Mumbai, Maharashtra

Product issue.............mivi produvt is not working....the product is not picked up yet

Product issue.............mivi produvt is not working....the product is not picked up yet
Product issue.............mivi produvt is not working....the product is not picked up yet
Product issue.............mivi produvt is not working....the product is not picked up yet
Hi there, I have purchased the MIVI AirPods and after purchasing it within one week one of the bud was not working.I sent you mail through another email ID by regarding this but you didnt respond for that .yesterday I cleared the warranty of this AirPod .I purchased this airpord on 9th month of 2021. I have attached the image of the damaged product and also the invoice that I received Im looking to hear from you soon

User's recommendation: dont buy this.

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#3733413 Review #3733413 is a subjective opinion of poster.
Location
Thrissur, Kerala

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Mivi collar battery not charged

Mivi collar battery not charged
Mivi collar battery not charged
Mivi collar bluetooth orange colour battery not charged popup wuickly replace or refund the product.
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#3732764 Review #3732764 is a subjective opinion of poster.
Location
Sambalpur, Odisha
Cons
  • No customer support
  • Bad quality
  • Worst product
Loss
$699
Preferred solution
Deliver product or service ordered

Product taken for repair but not sent bck

1.0
My product was not working properly I had sent back the product as it was in warranty. But till now they haven't sent back. And they are also not replying to mails.

User's recommendation: Don't use MIVI product after sales service is worst.

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#3731918 Review #3731918 is a subjective opinion of poster.
Location
Bengaluru, Karnataka

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Not getting reply from company they are too lazy because they said we can solve the complain in 7 to 15 days and they are not doing work in that manner.

1.0
MIVI - Not getting reply from company they are too lazy because they said we can solve the complain in 7 to 15 days and they are not doing work in that manner.
MIVI - Not getting reply from company they are too lazy because they said we can solve the complain in 7 to 15 days and they are not doing work in that manner.
I had registered the complain on mivi website but they are not replying me for that . I have the complain number also but no one is replying me on that. If they are not able to reply what they are doing in company. It's 5 day ago i had ragister my ticket on website i am still waiting for reply. Ticket number 160**** . Can you update me regarding that.

User's recommendation: If you have money to purchase another company products please go there because all products needs after sales service also but mivi is not provide good after sales service.

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#3731838 Review #3731838 is a subjective opinion of poster.
Loss
$11
Preferred solution
Full refund
New Reviewer

Airdrops not charging

MIVI - Airdrops not charging
Right Airdrpos not charging in box My problem is quickly solve..? And mivi is a good product It is my First complain mivi product and help me..

User's recommendation: Plz all customer help me..

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#3729844 Review #3729844 is a subjective opinion of poster.
Location
Ghaziabad, Uttar Pradesh
Pros
  • Good looks
Cons
  • Bad quality
Loss
$1200
Preferred solution
Deliver product or service ordered

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Not getting reply of my email

1.0
MIVI - Not getting reply of my email
I have sent my product with battery issue, then I received a mail that the issue has been resolve and i will receive a link to track my product, but it has been more than 15 days i haven't received any mail, Not getting reply of my email also when I call customer care number then they put the number in que and do not receive any call.
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#3729721 Review #3729721 is a subjective opinion of poster.
New Reviewer

Very bad customer service not replying.

1.0
i had send my product for repairing and i haven't received it yet it's already nearly one and half month. also your customer service is very very poor...they are not even receiving my calls and not giving response on Mail. ihave send a lot of mails but no response. Very Bad service mivi. i will never buy any product from mivi again.
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#3729694 Review #3729694 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Not getting reply of my email

1.0
MIVI - Not getting reply of my email
I have send my product with battery issue, then I received a mail that the issue has been resolve and i will receive a link to track my product, but it has been more than 15 days i haven't received any mail, Not getting reply of my email also when I call customer care number then they put the number in que and do not receive any call.
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#3729675 Review #3729675 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
New Reviewer

Not pick up the phone

I put it my air buds for charging but is not charging and then after i chek my air buds has battery has a spark so i want to claim my warranty
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#3724856 Review #3724856 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
Loss
$1200
Preferred solution
I want to claim my warranty my air buds has battery spark and i have 1 year warranty

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MIVI - Product issue
Dear mivi Dear mam/ sir I am very tired from your service I don't know why you provided this type of service. One time i purchased this earphones 3 month working then automatically right side earphones close. So send it to back. After that this products come me back...
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#3724588 Review #3724588 is a subjective opinion of poster.
Location
Ahmedabad, Gujarat
Pros
  • No such a pro fall for pricing
Cons
  • Bad customer support
Preferred solution
Give ne new earphones and warranty because every 3 month problem is come.
New Reviewer

Mivi m20 one side problem

1.0
I have lots of time try to connect with mivi but they can't respons me and doesn't reply to my mail. AngryAngryAngryWtfWtfWtfAngryAngry
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#3724586 Review #3724586 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Full refund

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